Question 1

How does the 24/7 AI Receptionist handle inbound phone calls?

Accepted Answer

The AI Receptionist connects directly to your phone lines or VoIP system. It answers within one ring with human-realistic speech, understands caller intent, books appointments directly into your calendar or EHR, answers business FAQs, and forwards urgent emergency calls to designated staff.

Question 2

Is the AI Voice Receptionist HIPAA-compliant?

Accepted Answer

Yes, 24/7 Reception provides HIPAA-compliant voice architectures and signed Business Associate Agreements (BAAs) for healthcare clinics, dental offices, and medical practices.

Question 3

Which CRMs and calendars does it integrate with?

Accepted Answer

It synchronizes seamlessly with GoHighLevel, Google Calendar, Microsoft Outlook, Salesforce, HubSpot, Epic, AthenaHealth, Dentrix, and custom webhook APIs.